Return Policy

At Nuvia Aromas, your satisfaction is our top priority. If you need to return a product, we've got you covered with the following guidelines:

30-Day Return Window for Machines:

• For Nuvia Aromas machines, we accept returns within 30 days from the date of delivery.
• To be eligible for a return, the machine must be unopened and unused, in its original packaging.
• Please note that the buyer is responsible for the return shipping costs.

30-Day Return Window for Scent Oils:

• For Nuvia Aromas scent oils, our return policy also extends to 30 days from the date of delivery.
• To qualify for a return, scent oil bottles must be unopened and unused.
• The buyer is responsible for covering the return shipping expenses.

Initiating a Return: To start the return process, please contact our customer support team. We will provide you with detailed instructions and assist you throughout the return process to ensure a smooth experience.

Our Commitment: We stand behind the quality of our products and want you to have the best experience with Nuvia Aromas. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our dedicated customer support team.

Thank you for choosing Nuvia Aromas for your aromatherapy needs. Your satisfaction is important to us, and we're here to assist you in any way we can.